Delivery and return free of charge for each diamond purchased through our website
Our diamonds will be shipped within one business day. Delivery time varies according to the destination and the type of shipment chosen: standard, express and premium.
For PREMIUM shipping we guarantee delivery in 1 or 2 days from the placed order.
For EXPRESS and STANDARD shipping, delivery times go from 2 to a maximum of 5 working days.
14 Day Right for Withdrawal Clause Money-back guarantee
You also have 14 days from reception date to change your mind and return the diamond free of charge with a refund of the whole amount paid.
You may return your diamond without giving us any reason.
To return the diamond the stone must be in the same condition and in its original packaging as well as being inside its sealed anti-counterfeiting blister which must be intact and never been opened. Also the diamond’s numbered certificate issued by IGI of Antwerp must be returned at the same time. In case of refund of a personalized product we will hold back 20€ for the print.
For returns, please write us an e-mail: [email protected]